Wrestling with web governance and the seven-legged octopus
I stumbled into Percussion’s Recharge Lounge walking the vendor gauntlet at eduWeb in Boston last week.
In a refreshing twist, the CMS vendor ditched the traditional trade show get-up and invited attendees to jot down their greatest web challenge on an oversized whiteboard (pictured above: Photo courtesy of Percussion).
The comments ranged from the pedestrian (CSS templates) to the practical (responsive design) to the personal (my web developer).
But the most interesting common thread I saw had to do with another P: People.
There were scribbles about ‘stakeholders not giving me access to their great content,’ ‘nobody listening to the expert web team,’ ‘understaffed teams,’ ‘decentralized authors who don’t write for the web,’ and an ominous ‘the powers that be.’
Sure, technology always gets a bad rap, but some of the most consistent challenges are usually found around the people and processes.
That and the seven-legged octopus of course.